YKM Call Center 444 0 YKM - 444 0 956

Since its foundation 55 years ago, YKM has always valued the “Customer Satisfaction” above everything. It aims to continue the relationship it has been building with its customers in its stores based on trust and high quality with the after the sales process as well in the same way with a modern communication tool.

YKM Call Center is serving as a “Customer Touch Point where customers find solutions to their needs, get information and consult everything about YKM. The basic duties of the call center are

• Informing customers
• Handling customer complaints and suggestions
• Taking YKM Card applications
• Communicating information on campaign and promotions

All the calls received by the YKM Call Center are evaluated and finalized by the relevant YKM departments meticulously and fast.

YKM Call Center serves 7 days a week from 09:00 to 22:00.

From Istanbul customers can call 444 0 956 without the area code and outside Istanbul the number has to be preceded by 0212.

TURKCELL GSM subscribers can directly dial 444 0 956 without the area code. Other GSM users need to dial 0212 before the number.